We can ship out the shoes within 24hours after your payment was confitmed, and we always ship by EMS ,the EMS website is :
http://www.ems.com.cn you can check the shipping information on it.
and for USA customer,you can check the shipping information on USPS website:
• We are not responsible for any applicable customs charges, taxes and duties.
• Damaged or lost items will be dealt with through the Post Office.
We offer 100% satisfaction guarantee. If you give you wrong style or size, send us an email and we will provide you with instructions on how to return your item. Once the item is received, we will refund your money.
For the customs clearean, we have many methods and experiences, so your package always will safe to deliver. But if there have a exception, like your package was held at your country customs, we will attempt to let it released, if not then, we will refund the value of shoes to your next order,but the shipping fees is not fefundable. If the package have problem in Chinese customs, we will resend all, you will not need pay any other charge. All packages must be signed for. If no one is home to receive your package, then it will be held in your local post until you are able to sign for the package

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